At Skingenix+ by AQ Collection, we aim to ensure a smooth and reliable delivery experience across Pakistan.

1. DELIVERY AREAS

We currently offer delivery nationwide across Pakistan.

2. ORDER PROCESSING

●      Orders are processed within 1–2 working days after confirmation

●      Orders placed on weekends or public holidays will be processed on the next working day

●      You will receive a confirmation once your order has been dispatched

3. DELIVERY TIME

●      Estimated delivery time: 2–5 working days

●      Delivery timelines may vary depending on your location and courier operations

4. SHIPPING CHARGES

●      Shipping charges (if applicable) will be clearly displayed at checkout

●      Any promotional offers (e.g., free delivery) will be communicated separately

 

5. ORDER TRACKING

●      Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email

●      You can use these details to track your shipment

6. DELIVERY TERMS

●      Please ensure that your contact number and address are accurate

●      Our courier partners may contact you before delivery

●      If the order is not received after multiple delivery attempts, it may be returned

7. DELAYS & EXCEPTIONS

While we aim for timely delivery, delays may occur due to:

●      Weather conditions

●      Public holidays

●      Courier service issues

●      Unforeseen circumstances

We appreciate your patience in such cases.

8. DAMAGED OR INCORRECT ORDERS

If you receive a damaged or incorrect product,
 please refer to our Return & Exchange Policy and contact us within 7 days of delivery.

9. CONTACT US

For shipping-related queries, please contact:

📧 hello@skingenixplus.com
📱 WhatsApp: +92 325 555 6920
🌐 www.skingenixplus.com